Refund policy
Shipping & Returns Policy
Shipping Information
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Processing Time: All items are made-to-order. Please allow 3–5 business days for your items to be printed and prepared for shipment.
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Domestic Shipping: We currently ship within the United States via USPS/UPS. You will receive a tracking number via email as soon as your order ships.
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Address Accuracy: Please double-check your shipping address. We are not responsible for items delivered to an incorrect address provided at checkout.
Returns & Refunds
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Final Sale: Due to the custom nature of 3D printing, all sales are final. We do not offer returns or exchanges for "change of mind" or buyer's remorse.
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Damaged Items: If your item arrives damaged during transit, you must notify us within 15 days of delivery.
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Requirements for a Claim: To initiate a replacement or refund for a damaged item, please email TechTosh@T3dLabs.shop
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Your Order Number.
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Clear photos of the damaged item and the packaging it arrived in.
Shipping Returns: To return your product, you should mail your product to:
T3d Labs LLC
2 Partridge Ct, Marlton, NJ, 08053
Please note that you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
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Resolution: Once the damage is verified, we will either ship a replacement at no cost to you or issue a refund to your original payment method.