Refund policy

Shipping & Returns Policy

Shipping Information

  • Processing Time: All items are made-to-order. Please allow 3–5 business days for your items to be printed and prepared for shipment.

  • Domestic Shipping: We currently ship within the United States via USPS/UPS. You will receive a tracking number via email as soon as your order ships.

  • Address Accuracy: Please double-check your shipping address. We are not responsible for items delivered to an incorrect address provided at checkout.

Returns & Refunds

  • Final Sale: Due to the custom nature of 3D printing, all sales are final. We do not offer returns or exchanges for "change of mind" or buyer's remorse.

  • Damaged Items: If your item arrives damaged during transit, you must notify us within 15 days of delivery.

  • Requirements for a Claim: To initiate a replacement or refund for a damaged item, please email TechTosh@T3dLabs.shop

    1. Your Order Number.

    2. Clear photos of the damaged item and the packaging it arrived in.

      Shipping Returns: To return your product, you should mail your product to:

      T3d Labs LLC

      2 Partridge Ct, Marlton, NJ, 08053

      Please note that you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

       

  • Resolution: Once the damage is verified, we will either ship a replacement at no cost to you or issue a refund to your original payment method.